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Terms & Conditions

BootKamp Pilates Terms & Conditions, Waiver and Refund Policy 

This Site is owned and operated by BootKamp Pilates.

Registered in Belgium 0823.981.445

These terms and conditions include general terms and conditions for use of this Site, terms and conditions relating to the services provided by BootKamp Pilates on the site and in our studio. Please read these terms and conditions carefully. Your use of the Site, the purchase of any Products or Services on this Site or in a studio will be subject to these terms and conditions. And you now hereby agree to our terms and conditions.




BootKamp Pilates reserves the right to change schedules, classes, and instructors at any time. BootKamp Pilates does not offer refunds. By creating BootKamp Pilates account and registering for classes, you hereby agree to our terms and conditions. 


Managing Bookings

All classes must be prepaid and booked in advance of attending. You are required to manage all your class bookings and cancellations via our online booking system at This system is quick, efficient and user friendly. Instructors and the class schedule are subject to change.


Cancellation and No-Show Policy

Cancellations must be done via the online booking system. We do not accept cancellations via email or voicemail. Not giving 24 hours notice will result in your class being lost. A 'NO SHOW' (failure to cancel unattended class) will incur a PENALTY equivalent to the loss of one additional class credit.  Therefore, if you have 10 class credits and NO SHOW, you will lose the scheduled class credit PLUS ONE ADDITIONAL CREDIT bringing your total down to 8 credits. To NO SHOW is disruptive to our schedule and discourteous to fellow members on the wait list. If you cannot attend a scheduled class, you must 'early' cancel (to avoid the loss of one class credit) or late cancel (to avoid the loss TWO class credits).  Unresolved payments will lead to your BootKamp Pilates account being disabled and you will not have access to our booking system. When you have made the payment, your account will again be enabled and you will be able to book classes as normal. ABUSE OF OUR REGISTRATION SYSTEM WILL LEAD TO ALL YOUR CLASS REGISTRATIONS BEING CANCELLED.


Attendance Policy

Attendees are required to arrive and sign in 10 minutes prior to the class start time. Latecomers will not be permitted to take part in the class. If you forget to sign in, our records will show that you didn’t show up to the class (consequences for NO SHOW stated above). First timers will be taken through a brief screening and induction process. If this process is missed, you will not be permitted to take part in the class.

Phones and personal belongings, with the exception of towels and water, are not permitted in the training area. Under no circumstances should your belongings be left in the reception or communal areas. BootKamp Pilates is not responsible for the safekeeping of your personal belongings.


Refund Policy

BootKamp Pilates does not offer refunds, particularly not in cases when an instructor has been removed from our schedule. When BootKamp Pilates has cancelled a class; however, it will offer class credit(s) which may be used later. ALL BOOTKAMP PILATES CLASS CREDITS HAVE A CLEARLY STATED DATE OF EXPIRATION. EXPIRED CLASS CREDITS ARE LOST. VALID PERIOD WILL NOT BE EXTENDED.


Bookings are made online only

Email for inquiries. 

Classes require three or more people in order to take place.
Instructors, classes, and schedules are subject to change at any time.


Important Liabibility Statement

The information available on or through this Site, and the Services supplied via or in connection with this Site or at the BootKamp Pilates studio do not constitute medical advice and it is your responsibility to determine, through obtaining appropriate medical advice, that you are fit and well and that such contents and services are suitable for you. It is not our responsibility to do so. Before commencing any exercise regime, you should consult your doctor. 

It is also vital that you supply us with correct information about yourself. We cannot be liable for any incorrect information supplied by you to us. We try to make sure that all information contained on this web site (and provided by us to you as part of any Services or Products) is correct, but, subject to the paragraph below, we do not accept any liability for any error or omission and exclude all liability for any action you (your legal representatives, heirs) may take or loss or injury you may suffer (direct or indirect including loss of pay, profit, opportunity or time, pain and suffering, any indirect, consequential or special loss, however arising) as a result of relying on any information on this web site or provided through any Service supplied by us to you. 

You, your legal representatives and your heirs release waive, discharge and covenant, not to sue BootKamp Pilates and its instructors for any injury or death caused by their negligence or other acts.



BootKamp Pilates warrants that the Products and Services will be supplied with reasonable skill and care.


Statutory Rights and Refunds and Cancellations

Courses are sold in blocks of 10 and 20 or such other combinations as BootKamp Pilates may introduce from time to time. The Client shall not transfer sessions to any other person or permit them to be used by anyone other than the Client.  Class fees are non refundable. No portion of used class card is refundable. 

Class fees may be increased by BootKamp Pilates at any time. The Proprietor shall give the Clients not less than 14 days notice prior to any such increases. 

Any booked private training sessions must be cancelled within 24 hours via email or by telephone. In any other case, the session will be charged and deducted from the remainder of the Client’s course. When you are purchasing a class you are paying for a class and not an instructor. Instructors are subject to change without notice. 

The rights of cancellation and refund and any limitation expressed in these terms and conditions do not affect your statutory rights as a consumer. Refunds in relation to Products or Services may only be credited to the credit or debit card originally used to make the purchase. An administration fee of 50.00 euro is applicable.


In these terms and conditions, the following definitions apply: “Services” means any information and services ordered and/or provided by BootKamp Pilates through or via the Site or our studios and all services offered as part of any course or workshop. Any electronic information supplied to you by BootKamp Pilates will constitute part of "Service" not a Product and cancellation rights will apply accordingly. “Products" means any products offered for sale on the Site or in a BootKamp Pilates studio. “Site” means the web site at the URL or replacement site(s) from time to time.


Site Usage and Intellectual Property Rights

You may use the Site for personal and lawful use and in accordance with these terms and you are not allowed to copy or use any material from the Site for any commercial purpose. 

The intellectual property rights in all contents of the Site and supplied as part of the Products or Services, and in the BootKamp Pilates brands trade marks and logos ("Materials") are owned by BootKamp Pilates. Except to the extent expressly set out in these terms and conditions, you are not allowed to make any copies of any part of any Materials, or remove or change anything on the Site, include or create links to or from the Site without our written authority, or remove or change any copyright, trade mark or other intellectual property right notices contained in any Materials or copies thereof. "BootKamp Pilates" is a registered trade mark or application for a registered trade marks owned by BootKamp Pilates. You must not use the BootKamp Pilates brand, logos or marks without written license. 

You must not use the Site to post, upload or otherwise transmit material which is obscene or pornographic, threatening, menacing, racist, offensive, defamatory, infringing of any intellectual property or otherwise unlawful, to harass, stalk, threaten or otherwise violate the rights of others, to misrepresent your identity or status, to hack into this Site or any other related computer system, to make excessive traffic demands, deliver viruses or forward chain letters or similar materials that may reasonably be expected to inhibit other users from using and enjoying the Site or any other web site or damage or destroy the reputation of BootKamp Pilates.

BootKamp Pilates accepts no obligation to monitor the use of the Site. However, BootKamp Pilates reserves the right to disclose any information as required by law and/or to remove, refuse to post or to edit any information or materials, to block your access and to take such other action as may be reasonably necessary to prevent any breach of these terms and conditions or any breach of applicable law or regulation. BootKamp Pilates will also in its absolute discretion fully co-operate with law enforcement and other relevant authorities with respect to any investigation of suspected unlawful activity or violation of network security. You should refresh your browser each time you visit the Site to ensure that you download the most up to date version of the Site as we may change the site from time to time.


Your Personal Information

Usage of your personal information is governed by the BootKamp Pilates privacy policy, which forms part of these Terms and Conditions.



You are referred to the important liability statement at the top of these terms and conditions. Subject to that statement you agree that your use of this Site and the Service is on an “as is” and “as available” basis. On that basis, except as expressly set out in these terms, BootKamp Pilates does not enter into conditions, warranties or other terms in relation to the Site or the Products or the Services (including any implied term relating to quality, fitness for a particular purpose) or any guaranteed or predicted result. 

The Site may include links to external sites and co-branded pages. BootKamp Pilates has included links to these sites and co-branded pages to provide you with access to information and services that you may find useful or interesting, However, BootKamp Pilates is not responsible for the content of these site and pages or for anything provided by them. 

Subject to the important liability statement, BootKamp Pilates is not liable for failure to comply with these terms and conditions due to any event beyond its reasonable control, including, without limitation, the input of incorrect information by you.


Suspension and termination of Service

BootKamp Pilates may suspend the operation of the Site for repair or maintenance work or in order to update or upgrade the contents or functionality of the Site from time to time. Access to or use of the Site or any Sites or pages linked to it will be not necessarily be uninterrupted or error free. 

BootKamp Pilates may terminate the Service immediately in the event you breach any of these terms and conditions or do not pay any sums due to BootKamp Pilates (including if the credit/debit card you use is not valid or does not work for another reason).


Contract Information

No contract will exist in relation to the Services or Products until we have confirmed to you by email the particulars of your order, the value of your order and the Products or Services (as applicable) you have purchased.



Information displayed on the Site or in our studio as to pricing and availability is subject to change by BootKamp Pilates without notice; however, BootKamp Pilates will do its best to ensure at least 14 day's notice prior to such changes.



BootKamp Pilates may change these terms and conditions from time to time. By browsing the Site you are accepting that you are bound by the current terms and conditions. You should check these each time you revisit the Site. These terms and conditions form the entire understanding of the parties and supersede all previous agreements, understandings and representations relating to the subject matter. 

These terms and conditions shall be governed and interpreted in accordance with the law, and you consent to the non-exclusive jurisdiction of the courts.


Enquiries or Complaints

If you have any enquiries or complaints email


Staff/Client Abuse

BootKamp Pilates has zero tolerance for bad behavior. Anyone known to have physically, verbally, or otherwise threatened or assalted a client or member of our staff will have his/her membership revoked and may be reported to local law athorities. 



Theft of any kind is a serious issue. Anyone known to have committed theft of any kind at BootKamp Pilates will be banned from returning to our studio. The incident will be reported to local law authorities. Please help us keep our studio safe by reporting any suspicious behaviour.

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